Nevis Electricity Company (NEVLEC)

The Nevis Electricity Company Limited (NEVLEC) is the primary provider of electricity services on the island of Nevis. The company is responsible for the generation, transmission, and distribution of electrical power, ensuring a reliable supply of energy to both residential and commercial customers.

NEVLEC offers a range of customer service functions, including processing new service applications, handling account transfers, and managing disconnections and reconnections. It also provides detailed information on billing procedures, payment options, electricity rates, fuel surcharge adjustments, value-added tax (VAT), and meter reading practices to help customers understand and manage their energy usage.

In addition to customer services, NEVLEC provides guidance and support related to power outages, including safety information and emergency resources. The company also outlines its policies for damage claims and makes available documentation on key initiatives such as geothermal energy development projects.

Operationally, NEVLEC maintains oversight across multiple departments, including generation, transmission and distribution, planning, finance and administration, customer service, and human resources. Through these functions, the company supports the island’s energy infrastructure while working to improve efficiency, sustainability, and service delivery.